By Bill Osmulski – Ross realized these problems were years in the making and their causes were firmly entrenched in the DOT bureaucracy. But he wasn’t about to write off the people who worked at the DOT. He believed they just needed the opportunity and motivation to unleash their potential. That’s why from day one, he emphasized culture change. That meant asking tough questions – a lot of them.  Read More How Secretary Dave Ross Changed The Work Culture At DOT